Electronics rental companies are a uniquely specialty market offering devices such as audio/video, surveying equipment, or specialty testing machines.  Companies with who rent electronic devices like these insist on software features like:

 

• Serial number control over everything

• Bar coding items in and out

• Part interchangeability that allows cannibalizing old machines

• Kitting of rental items so that the customer can rent a single collection of related items all under a single price

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Put Your Sales Team to Work Around Each Show and Event You Support

• Collect everything you need about each show you support– load out, load in, show dates

• Send an email notice to registered show attendees about your services

• Use the CRM system to call previous customers who attended last year’s show

• Manage order creation, booking and commissions for your team

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Bill Customers Properly and Get Paid Promptly

• Maintain pricing policies that give better discounts to your bigger customers; vary discount levels by type of equipment

• Support credit card payments and credit card preauthorization

• Apply necessary charges for late returns and damages

• Send monthly or weekly bills on for long-term rentals with no clear end date

• Manage all customer contacts via email with complete separation of email recipient by function

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Support Your Drivers and Delivery Fleet

• Manage in-vehicle inventory and tools

• Use the driver app to start an order from equipment delivered from the truck or process the return afterwords

• Have your driver collect customer signature on his cell phone

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Refurbish, Repair, Rent and Sell

• Use your skilled repair technicians to maintain your fleet and maintain the rental fleet of newer equipment

• Sell your older equipment when it’s no longer profitable to rent

• Track repair history and repair expense by individual serial number